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Purchasing FAQ

How to place an order?

We are using RegSoft and RegNow as our online purchasing agent, please click the Buy Now button to order it on line, this will re-direct to RegSoft or RegNow online order form. Please fill out the form and click submit. The registration key will be emailed to you as soon as the order transaction finished. This is usually immediate when paying online by credit card. If you have any problems with the order process, please write to us info@foxcrypt.com

 

Order Security

Your online orders are secure.

RegSoft use SSL encryption for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from RegSoft e-commerce servers as well as your computer.

It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

*How to check if SSL encryption is launched when I buy online?

The URL of RegSoft online order form starts with HTTPS, and a lock graphic on the bottom right on the page that indicates the online order form was encrypted with SSL.

 

Shipping Information

Shipping Information The registration key will be emailed to you as soon as the order transaction finished. Add a CD copy to your purchase is optional. The CD will charge additional $9.99 and shipment is free. Actual delivery time is based on where you are located. In general, it takes about 3 to 4 weeks.

 

Payment Options

  • Credit cards (Visa, MasterCard, Eurocard, American Express, Discover, and JCB)
  • PayPal
  • Phone order and Fax Order
  • Bank Transfer
  • Purchase Order

 

Request a quotation

Please feel free contact us at info@foxcrypt.com for quote.

 

Return Policy

If for any reason you are not satisfied with our products, you can contact us info@foxcrypt.com

within 30 days of the date of purchase for a full refund.

Note: Please provide your order number or other identifying information so that we can process your refund promptly.

 

Develop New Features

Yes, we do custom development. Please send your detail request to info@foxcrypt.com

and we'll respond with the quote and the estimated time.

 

Upgrade Policy

For example, upgrade Foxcrypt Lite to Foxcrypt will only charge the price difference.


*Free Minor Upgrade

For example, upgrade Foxcrypt Lite v2.1 to Foxcrypt Lite v 2.2 is totally free. Simply download and install the upgrade version.

 

Become a Reseller

We provide reasonable discount for resellers, please contact us info@foxcrypt.com for more information.